This may be obvious to some but I thought it best to give you my thoughts since I am a Mortgage Broker. And more importantly I guess, explain why I think you should use me as your Mortgage Broker.
On the surface, it would be fair to say that all Mortgage Brokers offer basically the same lenders, loans, etc.
I think there is a vast difference in service, both before the loan, at the time of it and ongoing service after settlement.
For those who have used my services previously, you would know that I will travel to all sorts of interesting locations to meet clients, maybe at the cost of a cuppa (but that’s all).
My biggest mantra with clients is that they make an “informed decision”; I will do whatever I can personally, or put you in touch with people who I think can help you make those choices.
I like to think I’m always available, even for the simplest of questions… no question is silly, only the one not asked.
I genuinely care… this may sound corny to some, but I’d like to think that it’s a strong factor with all of my repeat clients and the referrals for new clients that I receive from them.
From application to settlement, I will walk you through the process with as much or as little contact as you wish. Some clients like a lot of contact, some don’t. Either is fine. I want this experience to suit you as well as I can.
Also, I/we keep in contact with you for the many years to come. A lot of my clients like to catch up once a year for a quick review and chat just to make sure their loan doesn’t need tweaking. Peace of mind with a Home Loan is very important to me, as I’d hope it is for you, so again the option to chat whenever you wish, is always there.
I’m local to most of my clients which helps me understand the area, the issues and the needs of those around me. That said, I have clients in over a 1000km radius so don’t think you can’t contact me if you’re not in Rockingham.
In the end we can make the transaction and experience as complicated or as simple as you wish.
Mortgage Broking is a job I love and a job I’m passionate about. Hopefully that’s what you’re looking for in your next broker.